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House Parramatta

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Parramatta, Australia

house.com.au
Home goods store· Appliance store· Countertop store· Department store· Variety store

House Parramatta Reviews | Rating 3.8 out of 5 stars (8 reviews)

House Parramatta is located in Parramatta, Australia on Shop 5078 - Westfield Parramatta, 159-175 Church St. House Parramatta is rated 3.8 out of 5 in the category home goods store in Australia.

Address

Shop 5078 - Westfield Parramatta, 159-175 Church St

Phone

+61296335533

Open hours

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Neelum Farah

The staff is extremely rude. There was an elderly lady and a young girl working in the store today. I needed to return a faulty product and the staff was extremely rude and unconcerned. Firstly the elderly lady refused the refund even though the product I bought last week was faulty. She also refused the store credit. I was not changing because of change of mind. I said I would look for something else and she did not care at all. I found another product and asked for the price from another team member as it was not written on the tag in front. The young girl really had a rude attitude and told me the wrong price without checking. I asked her again and she gave me the same wrong price. When I asked her for the product as she was sitting in the way she showed a bad attitude and got the product for me and then sat down again. After a few minutes no one came to serve me so I asked her to put it through. She made a face and stood up to put it through. I told her why she was showing an attitude. She was implying as if all the customers were a burden on her and her only job was to fix the stock. The elderly lady started shaking her head. I have been a loyal customer of "house" for many years but would never return to the Parramatta store again.

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Jessica Davis

I went into house hornsby and politely asked for a refund and the customer service rep absolutely snapped at me out of nowhere. She was so angry with me for requesting a refund. There is no store credit under 25, luckily mine was 40. They try and bully you into exchanging something right there in the store. 'What's cooking' offer better service and a better returns policy.

C

Catherine Phan

Cluttered. Small & over stocked. No room to move. Felt claustrophobic.

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juhi kavathia

Good stuff and discounts Staff is really friendly, blaunt hair girl really tried helping with choosing our option but the other girl was rude with us and also with the other girl.refused for gift wrapping.

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Jane Dickson

Very helpful staff & found excellent Ice-Cube Trays half price.

A

Andrew Stoker

Massive selection of cooking goods. The staff was super helpful with our questions. Great prices.

S

shimona

had the worst customer service. asked for a bag for the plates I bought because my trolley was full and was told to come on a different day

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Jayson. Borne

Best homeward selection at affordable prices.

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