O'Connor, Australia
7B Forsyth St
N/A
+61893314366
I would like to give 5 stars. I have an industry experience and I know that Ian and whole ACSIS team has great knowledge of the systems, installation and troubleshooting. They will always provide you the cheapest yet most reliable option. I have used them in 3 different properties. My suggestion is to use ASIC team or atleast get the quote before selecting any other company.
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I have used ACSIS 3 times for air con installations and are better than the others. They are prompt, bill accordingly, polite, and the units they put in Mitsubishi are fantastic. I went from a Fujitsu costing me 3.50 per hour to run to 2 x Mitsubishi's split systems that cost 14c per hour. My 3 complaints would be the electrician put a power point in the wrong position (have no idea why he did what he did and took off so couldnt get him to fix it) and they are not great at following up on any issues, and did not help me get the 400 rebates on the Mitsubishi Split systems that was promised (yes we could say its a manufacture issue but i believe they should have helped if they are selling the units with this in mind) . After reading ACSIS response to my comment I paid the same price for the air cons as other quotes, and i am happy with the units, I asked for the large hole the pipe left from the old system to be covered by a power point and paid extra for this instead a new hole was drilled half way up the wall and the one at the top left that vermin could enter. I did ring you to help with the rebate and was refused and fobbed off. I gave a 4 star rating and stand by it.
great team and best prices in perth
My experience with ACSIS has been 5 stars! I was in the market for a large ducted AC. I received quotes from ACSIS and another 2 medium and large size well known AC companies. ACSIS price was the most competitive. Ian took his time to answer all my questions during my built even before I put in a deposit. Installation went well. We opted for an outlet style which was not very easy to adjust. 6 months later, we needed couple of our outlets airflow direction to be changed. I offered to pay to have a couple of these adjusted but Ian came in and adjusted these for free. Excellent after-sales service. No BS and just get the job done. Fully recommend. Regards, Adrian
I was extremely pleased with the service of this company. They arrived on time and worked efficiently on the installation of the air conditioner. The clean up afterwards was good and I would recommend the company to any of my family and friends. Another new air conditioning installed and an old one removed. Again all of the above applies. The service is second to none. No hesitation in recommending this company to everyone.
Our air conditioner was never connected properly, we rang and had them come back and we assumed the problem had been fixed however it wasn't. 3 years later we discover that the ducting was not connected properly and we have been cooling and heating our roof space for the entire time. They came back and corrected this with no charge, however refused to compensate for massive power bills of over 13K for the past 3 years. We did have them come back in the first 6 months but they didn't enter the roof space to check the ducting!
From Ann answering the phone, Ian coming the next day to diagnose the problem and returning on time the day after to fix it we have been delighted with the service. So pleased our architect Philip Stejskal used a local and reliable company for this.
Prompt Response and great honest advice. sold me a 30 part and could have sold me a whole kit for over 200. great thanks!
Deli
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