Oatlands, Australia
43 High St
N/A
+61 400134930
Oatlands, Tasmania
In-store shopping
Through different owners I have always found the operators honest, helpful and reliable whether picking up from Salamanca or ordering by phone for posting back to Melbourne.
like
Fantastic mug and brilliant servic!! I was sceptical given the reviews online about service but I received my mug as ordered within a few weeks. It is a fantastic product and well worth the wait to receive it! My coffee stays warm for much longer and it can be used for my soup, which is great in winter !
Very disappointed. Would not recommend. I tried to contact the pottery several times with no response in relation to a bulk order (12 mugs) - 3 unanswered text messages, 2 calls and 1 unanswered email. I finally got to speak with Susan (who was incredibly abrupt) and she advised what my bulk discount price would be and she asked my to email my order through as she was too busy to talk. I sent her my order and details however I did not receive a reply. I called her again and she said she would send me an email - 2 days later I received an email stating that she was reneging on the agreed price. Wasted 2 weeks. Deplorable customer service
I ordered mugs that I was told would take up to ten days to receive. Six weeks later I finally hear they are on the way, but I still haven't received them. I rang four times, a different excuse each time. I could not recommend that you order anything with these people.
Deli
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