HDAA Australia Pty Ltd

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North Lakes, Australia

hdaau.com.au
Auditor· Hospital & Health Care

HDAA Australia Pty Ltd Reviews | Rating 4 out of 5 stars (4 reviews)

HDAA Australia Pty Ltd is located in North Lakes, Australia. HDAA Australia Pty Ltd is rated 4 out of 5 in the category auditor in Australia. Our belief that people are the most important thing is reflected in the proverb “ask what is the greatest thing in the world and we shall reply; it is people, it is people, it is people” We provide a full range of assessment services across Australia for Human Services and Health providers and pride ourselves in designing services that meet the expectations of providers while also meeting the standards relevant to their organisation. If you are with another certification agency we can provide assurance that if you transfer to HDAA there is continuity of your certification or accreditation. During assessment, analysis and review of process can crowd out the critical role people play in realising better outcomes. Because we see people as determining the quality of services and ultimately organisational success, our approach always emphasises people, how people interact with processes and otherwise influence outcomes. Assessment involves three interrelated spheres of people who must all work constructively together to get the results we all want to see. Our assessors and our support team build strong working relationships with the people they are in contact with; being collaborative and cooperative and having a developmental perspective. We are respectful of users of services (participants), sensitive to their backgrounds and needs and their relationship with you, their service provider. Our objective is that our assessment services contribute to making the lives of people who use health and human services better. With many years of experience, we know delivering safe services that enhance people’s well-being is not easy; that it requires resilience and consistent concerted effort. So, our approach is to always work alongside you and provide the support you need. We aim to identify improvements that strengthen your organisation and make the services you deliver better, building on the good work that’s already being done. We take a positive, constructive approach when it comes to assessment, focusing on your organisation’s development. We acknowledge the Traditional Owners of Country across Australia and express our deep respect for the vibrant living cultures of Aboriginal and Torres Strait Islander peoples.

Address

N/A

Phone

+61 1800 601 696

Company size

11-50 employees

Headquarters

North Lakes, Queensland

Founded

2007

Open hours

...
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Graeme Pankhurst

As Quality Coordinator for Leisure Networks, we have engaged HDAA for our last three Quality Assessments. The Assessors have always worked with us collaboratively to achieve improvements to our practices and hence better outcomes for our participants. They are always very prompt and responsive to queries during the assessment preparation stages and very flexible in helping us resolve scheduling of staff and participant interviews. While clearly professional in assessing compliance with the standards, their strong focus is on quality improvement. I look forward to and enjoy the assessment experience with HDAA

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dan siddall

Highly Recommended! Made my recent NDIS verification and Audit almost effortless! Very clear. Quick to respond. Would definitely use these guys again! Dan Siddalls Joinery

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Charlie B

Couldn’t be happier with HDAA. They made the NDIS provider verification process a much less stressful exercise by providing me with great support and guidance throughout the entire process. They were always on hand to answer any questions I had and to help me to navigate the audit requirements to ensure we received our approval as quickly as possible. Any organisation considering becoming an NDIS provider should look no further than HDAA!

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pet000100

Very arrogant and unprofessional staff. They aren’t familiar with AHPRA or NDIS requirements. They gave me wrong and misleading information. Is it possible to give - 10 stars instead of 1 star rating?