Niddrie, Australia
374 Keilor Rd
N/A
+61 393796541
Toilets
Wheelchair-accessible entrance
I would not recommend this company. Some of their accountants are not professional at all. They helped to do my tax return but weeks later I ended up having an issue which they never helped me to fix. I contacted them to get help and never get a reply. I definitely wasted my money and time.
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Been going here for last 3 years and I couldn't be happier, always exceeding my expectations! Great customer service every time, very professional and friendly. Special Mention to Onur E Karauzum for always looking after me. Couldn't recommend them more 10/10!
Never had a problem would highly recommend Onur
Have been working with Onur as my accountant for over 7 years, and have relied on him countless times for help and advice. A fantastic firm.
I have been with Blackgrape for 5 years now and have never experienced anything less that a positive service. Being a small business i rely heavily on my accountant regarding anything finance. Onur spends a lot of time educating me on best practices and keeps me up to date with any market changes. He has already contacted me in regards to the government incentives surrounding COVID and explained how my business can be supported by the stimulus package. Highly recommend!!
Love this place! Onur and the team have completed my (and my wife's) tax returns over the last couple of years. Onur has been great in explaining to me my options and is very quick to respond to my questions. I'm definately booking in for my tax return this year!
Came to these guys late last year based on their Google rating for a simple tax return. I got Onur to manage my application who took a month to draft my application and never got to complete my return. In spite of emailing him directly twice and calling the office more than 3 times, I heard nothing from him. Went in last week to get my money refunded. Ruby, who works in the front desk, handled my request but Onur didn’t bother to come down from his room to apologise or inquire why I was asking for my money back. Overall the process took almost 4 months and my tax return was not completed. After discussing my experience with work colleagues, I was informed they also had been inconvenienced by Onur in the past. I don’t know how the other 2 accountants at this firm are but since Onur is the director, I wouldn’t recommend this firm to anyone. Onur was very unprofessional and rude in the way he handled my case.
Onur and team make tax time easy - good advice, friendly and reasonably priced.
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