Murwillumbah, Australia
43 Wollumbin St
N/A
+61 266722715
In-store shopping
Wheelchair-accessible car park
Rudest staff I have ever come in contact with. I dont understand how they are still running and still have customers. Its disgusting how ill mannered there staff are, you would expect nice welcoming people in a health food store but no why be nice and connect with your customers to build up a solid customer base.
like
A wonderful place to shop. Dianna, Jenestra, Gabe, Luka, Miller, Kathy, Chrissy and Kerri are lovely; friendly, helpful and knowledgeable. Family business that has been supporting Murwillumbah for over 20 years. The shop has a great selection of organic fresh fruit, vegetables, herbs, spices, pantry and cold food staples. It is also well stocked with alternative organic options to meet your bathroom, kitchen and laundry needs. I am a regular visitor at Fresh Wholefoods, I visit it every week; if not twice a week, it is my 'Go-to first before I go anywhere else. What really impressed me last Saturday, I arrived at the shop thinking it was still opened at 1:30 pm; it was closed, but the girls were still tidying up, they saw me at the door and Dianna let me in to purchase a few items. Now that is what I call supporting your community. Do yourself, your health and the health of your family a favour and make Fresh Wholefoods a part of your weekly shop.
We love this store. Lovely, helpful staff and great products! We've been customers for almost 6 years now
Great store, most of the staff are great. A little pricey but that seems to be the norm when buying organic food that doesn't make you sick and kill you. The owner is rude, unwelcoming and unhelpful.
Grt place lovely fresh produce. And wonderful owners . Polite & most helpful.
I'm very greatful that this store is available :) I shop here weekly.. it's always very busy.
Last week I bought a tin of matcha tea from Fresh Wholefoods, Murwillumbah at a cost of 29-, took it home and tried it and found it to be poor grade and bitter so I returned it for a refund and was told they could not give me my money back because it was opened, I said well how could I know the quality of the product without tasting it?, any way they said they would contact the company and see what they say, so I left the tea and my phone number with them, about a week went by and no contact so I called in to see what was happening to be told that is was my responsibility to contact the manufacturer if I didn’t like the product. I said surely you could help out a customer of eleven years who has never ever returned anything to their shop?, the answer was no, they then went on to ask if I knew how much to use and if knew how to prepare it, I assured them that I was experienced at preparation and the tea I purchased was the worst quality that I have tasted. I asked them again to please refund me the 29- and they said no, they suggested for me to give away the tea to a friend!. I thought to myself I value my friends a lot more than they value their customers. I left the tea with them to bin it. The tea was bitter but nowhere near as bitter taste of my experience with Fresh Wholefoods, they lost a customer and customers talk about their experiences to friends.
Expensive products. Haughty staff. One of the women serving there coughed right in my face. I will never return.
Deli
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