Melbourne, Australia
Level 1/40 Market St
N/A
+61 61132206
Wheelchair-accessible entrance
The company that provides intermittent power to regional Victoria. Powercor - can't bat, can't bowl...
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It’s a Friday evening and everybody going home to see there wife and family and we waiting for nearly 4 hours and still we don’t know when they gonna come and fixed the power line not only us there is the property owner and our 2 company supervisor ourself waiting in the road for the company electrician mercy this is a Powercor friendly and professional service I don’t know that I’m living in australia or any 3rd class world country like a Middle East or Africa
They try to charge your credit cards for bills before you even get the bill. (I don’t remember writing them a “blank check” when I signed up with them.) Even when you pay your bill on-time the system does not seem to be updated so they phone you asking for bills already paid. Power companies in Australia are not great (as a industry).
NOT happy with Powercor. As an electrician I have no choice but to work with this company. They now have an econnect online portal for there area. So i have to lodge paperwork with the retailer and also with power cor through this system. To book a job through the system we need two accounts. One for the company and one for the electrician. Very frustrating drawn out process. On top of this their charges are high.
No notification of 2 planned outages of several hours each! How are they even allowed to do this?
I made a phone call regarding some problem I experienced. The customer service rep was nice and passed me to some "manager", who was RIDICULOUSLY RUDE. She possessed absolutely no professional knowledge and did not solve my problem. All in all a total waste of time. One star is Google showing mercy as I can't rate lower. Be thankful.
Most efficient power distribution company in Australia!
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