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Department of Home Affairs - Entry via a pre-arranged appointment only

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Melbourne, Australia

immi.homeaffairs.gov.au
Federal government office

Department of Home Affairs - Entry via a pre-arranged appointment only Reviews | Rating 2.5 out of 5 stars (8 reviews)

Department of Home Affairs - Entry via a pre-arranged appointment only is located in Melbourne, Australia on 2 Lonsdale St. Department of Home Affairs - Entry via a pre-arranged appointment only is rated 2.5 out of 5 in the category federal government office in Australia.

Address

2 Lonsdale St

Phone

+61 61131881

Accessibility

Wheelchair-accessible entrance

Open hours

...
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S

Sanka Abeyrathne

Staff was friendly and always there to show the way. Plenty of sanitising stations. Service is fast and efficient..

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旅遊者

When you enter the door, the guards are not friendly, Very very rude 1&2 fat woman at the counter, will be visa discrimination can not imagine the servant of the public office is so unreasonable

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Arab Ali

Very nice staff and interviews room very clean

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michael sullivan

My family and I are Australian citizens with dual nationality. In April we were prevented from leaving the country to attend the bedside of a dying relative. We lost our air fares and a subsequent set of airfares for a planned flight have yet to be reimbursed. To our great distress our relative has died but we wanted to attend a memorial ceremony and lodged a further request to the Department to travel. We are prepared to pay for our own quarantine and abide by whatever strictures the Department requires. But we are unable to get any response from the Department which appears to be just sitting on requests by Australian citizens to travel. I have never seen such complete contempt for the rights of Australian citizens

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Fernando De Souza

Call center team doesn't have enough knowledge to help people over the phone.

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Sam Costanza

pretty rude call center staff - also extremely unhelpful. when i asked for clarification of something that is not made clear on the website, staff just read the script back to me slower. not helpful. also incredibly slack and slow at processing incredibly important forms.

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Sandra Espinoza

I have had only positive and informative support from every representative of DHA since first contacting them. Swift turnaround of a Movements Record and also a visa for my mum. I'm stoked. Once you make peace with all the steps and forms to complete to get the ball rolling then all's good.

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Harry

Do not come here. I saw a family being separated because One of the immigration officers was having a bad day, they arrested the man and left the child in the lobby crying. AVOID

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