Reis Orthopaedic & Surgical Services Pty Ltd

Peter Truong

Ordered the same ankle brace that i m wearing from them. Initialy they dnt have it in stock but was told that they can order the same one from their supplier. After paid and collected the ankle brace then found out, the ankle brace is not the same one that I ordered.They refused to exchange nor refund the money. Was told that i needed to contact their supplier, as the manifacture in Germany superseeded the old model( one that requested) with a new model but still using the same item code number from the old one. Never was informed nor any phone calls for the changes. Generally I found the staff are unprofessional, unfriendly.Will not going back there ever again!!!!

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