Lansvale, Australia
4/62 Hume Hwy
N/A
+61 1300007387
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible entrance
I would like to thank The Team at Petra for their professional service specially big thanks to Sam for all your hard work in our journey involving our restaurant fit out and equipment supplies. Very helpful, reliable,trustworthy and professional. Would highly recommend to all! Couldn’t think of a more reliable company. It’s important to have the right team by your side when starting a new project and I couldn’t thank you more for an amazing team you have Sam. Warm Regards, Sabaya Management.
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John and the boys from Petra Group have excelled themselves in fitting out our premises (The Local Burger Bar ) at Lugarno. We were referred to them because of there detail of work and there expert advise throughout the build was invaluable. The fitout was from scratch and all the tradespeople throughout the build were faultless. Many thanks Graham and Teresa.
Service absolutely dreadful. Tried to purchase a new deep fryer and had to call and text many several times over the course of a week just to get some information on when it would arrive. They were very responsive up until I paid for the item, then it was "call you in 5" and no one called. After the deep fryer finally arrived and was installed it's been endless issues. Supposed to be a brand new fryer and it continually turns off. The thermostat was incorrectly set, pilot light wasn't set properly, switches off over 160 degrees. Speaking to their service team is totally useless! Called 8 times in 3 days and finally have someone coming out to fix it on Friday (our busiest day). 3 weeks of having only 1 small deep fryer in our shop. What a joke!
Paul and the guys were so awesome and helpful. Got me a fridge at 6pm on a Friday for my cafe and came in on a Saturday to help us pick it up. Couldn't recommend them more. I will definitely be using them again.
Not worth one star. Sales rep promised big but little happened. Bought an oven and a dishwasher, the installation guy knows nothing about the oven and dishwasher, causes big problems. Oven was wrong one and they don’t intended to fix the problem. Delivery fee doubled comparing other suppliers. Delivery guys popped in besides delivering equipment but also surprisingly ask things for free. Very disappointed don’t want to deal with them anymore.
From the beginning, the team had shown me a great deal of professionalism and experience in assisting me in the purchase of some cooking equipment! I would like to personally thank Shannel as she made the whole process so easy with over the phone sales and keeping me up to date with delivery over emails. I would definitely recommend Petra Equipment to another who is looking to start out in the hospitality industry or purchase any cooking or refrigeration equipment!!
Same and the whole Team at Petra provided a great experience for our Company in Building the Perfect Food Truck in a short Period of time. They keep us updated regularly with images and videos on the construction of the Truck. It was great to work with a company that supplied the commercial equipment and built the truck. We highly recommend Petra .
Best in the market! Wide range of products. Extremely knowledgeable staff. Lovely, friendly and helpful team.
Deli
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