Kyneton, Australia
24 Bourke St
N/A
+61 354210210
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Excellent service by the staff, sales manager, service manager & Principal Dealer. I had an issue stemming from a warranty repair that I raised with the Dealer Principal via email. He called me within a couple of days (immediately upon his return from leave) and sorted everything out straight away, without any arguments. Since then both the sales and service managers and staff have been nothing short of extraordinary, maintaining the RITE philosophy (Respect. Integrity. Teamwork. Excellence.). Have recommended family to buy from them and will continue to do business for many years to come.
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We bought a wonderful car at a very reasonable price. Our salesman, Clinton treated us as VIP customers and was considerate and respectful towards us. We felt we mattered to this business. Thank you Clinton. You are the best.
Not a good experience I was after a used car and was told they had one I might be interested in and they would send me the details I didn't hear back and so I rang them again and was promised details of a used car that might suit me but again never heard back
Having had my VX Landcruiser serviced by the team at Kyneton Toyota I could not recommend the company any more than say their service is 1st clasd. When all buisneses fail on this area in recent times I is refreshing to see old fashioned service. Done team.
They are decent people. The dude we deal with, Nathan Thompson, is always super helpful and polite and not at all pushy greasy salesman type. He gives us a good deal. My reason for taking off a star is because their services are perfunctory at best. Although this doesn't translate into an issue as Toyota's are the best cars and never break down (a friend had a gearbox blow up at 600,000kms- must have got a lemon) and so we never have a trouble, its pretty annoying to pay for a service that gets you a very bad car clean and no car for a couple hours and that's it. Once we complained about something and they said oh you should have had this changed every service!! And we were like huh, funny that. It's only ever been serviced at your joint.
I suggest getting your car looked at by a 3rd party within your 3 day cooling off period. Or save yourself the stress and buy at another dealer
Just received our new RAV4 Hybrid thanks to Jordon and the rest of the team at Kyneton Toyota. The hand over was so good we didn't have to read the manual Everything was perfect and done painlessly and an added bonus was the price that we got it for - we had been to other dealers who did the "can't give you anymore for your trade-in" line but Kyneton Toyota managed to beat them all. THANKS
Poor service, two and a half days to do a roadworthy
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