Kwinana Town Centre, Australia
Kwinana Marketplace, 3a/4 Chisham Ave
$$
+61894396166
N/A
Thanks for the yummy food always you get it right and you always make it veggie for me
like
Well that's the third time I've been to Pastacup Kwinana over the last year. Everytime, you come in, you don't get aknowledged and wait few minutes for the lady indian cook to finally say 'how can I help'? She never seems to be happy, angry looking always. The front young male staff supposed to take orders, always looks down and seems afraid to do his job. My order this time was ready as I waited 3 minutes until someone notice I've arrived as ask me what I was here for. With a strong customer service background, I suggest this franchise should get a doorbell, train it's staff and cook to customer service as although the food is nice, coming to a place with such low and unfriendly service doesn't make you want to come back. Just noticed another review from another person also mentioning something similar. Time for action and talk to Pastacup Kwinana guys! Other Pastacup franchises have a 5 star service but this is really bad.. Sorry but 2 star is it.
Please don't waste your time or money. Walked in and they ignored me while they had a fight for 2 minutes. Finally got served, told 10-15 minutes. Walked back in after 15 minutes and was told another 5 as they actually started preparing my meal. 17 for salty muck that hardly filled a bowl. Just terrible.
I haven’t been here for about 3 years after finding a piece of plastic in my food but thought I’d give them another try tonight. Mistake. Ordered risotto, Got gnocchi which was like eating play dough (precisely why I NEVER order gnocchi outside of a proper Italian restaurant) Called to complain and all they said was do I want to place an order. Sauces were tasteless, pasta was overcooked. Garlic bread was eatable but was the same stuff you can get at the supermarket. They used to do slices of garlic bread, which is still advertised on the menu board so totally misleading. Won’t be back
wasn't going to order due to delivery time but owner called me back saying can do a cook amd delivery in maximum of 45 minutes so ended up ordering. food turned up right on time and is also one of the best pastas ive had on a take away order anywhere in perth. only down fall was they forgot the cutlery definitely will order again
Risotto was very sloppy but still vary enjoyable
taste good and nice staff
I love the taste and service here.
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