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BEERHAÜS Kotara

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Kotara, Australia

thebeerhaus.com.au
German restaurant

BEERHAÜS Kotara Reviews | Rating 4.5 out of 5 stars (8 reviews)

BEERHAÜS Kotara is located in Kotara, Australia on The Rooftop, Westfield Kotara, Northcott Drive &, Park Ave. BEERHAÜS Kotara is rated 4.5 out of 5 in the category german restaurant in Australia.

Address

The Rooftop, Westfield Kotara, Northcott Drive &, Park Ave

Open hours

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Abby Fernance

Had a surprise birthday here for my friend. Food and beer was great, can’t lose with 10c wings. The service was AMAZING. So amazing that I’m writing this review half-way through my meal. Our waitress was Chloe- she was polite, funny, personable and knew what we wanted before we even asked. Probably the best service experience I’ve ever had, thanks Chloe!

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Mark Swan

Not great. Under staffed and over priced.

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Kirsty River

I attended the restaurant last night for a birthday dinner. Our waitress Latoya was very attentive and amazing when we had questions. She answered all perfectly and gave us amazing customer service. I will be defiantly coming back and hoping Latoya will be there to serve us again as she made our experience amazing.

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KT P

We were forgotten about for a little while during the change of shifts but Charlotte came to our rescue! She was so friendly and helpful, and had so many helpful recommendations! Our whole table was very grateful for her outstanding customer service. She certainly is worth more money!

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Annelise Parker

I came in the other night and both the food and customer service was outstanding. Our waitress Chelsea was very helpful and let us know about all the specials going on. 5 happy hour beers! My friends and I will definitely be back.

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Jessica Haugh

Although the food was amazing, the service was horrible. My partner and I were served both our entrees and mains before our drinks, which then meant we had to chase down the one waitress actually doing her job, Latoya (who was legitimately running to serve the enormous line up of customers requiring service). Once we got her attention, the chatty bartender finally notified her our drinks were not available, so we chose new drinks. 10 minutes later our new drinks came out, and about 5 minutes after that, our previously ordered drinks (which were supposed to be unavailable) were brought over by the other waitress who had just finished her ‘break’. Once again, our amazing waitress sorted the issue and organized compensation, but ultimately it was obvious this could have been improved by more staff and better communication.

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Julie McLeod

My experience at Beerhaus Kotara was exceptional thanks to the awesome staff member Latoya. She gave us a heap of discounts, was super attentive and friendly and had great interpersonal skills. She set up all of the games and bent over backwards to make our visit one to enjoy and remember. My son asked if we could stay there forever! Thanks Latoya, we will be back!!

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Riley Smith

Food and drinks were great, good open space as well as good music playing. We had Riley serve us all night, she did an excellent job with managing everything we needed and was great with our kids. Would come back for sure!

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