Keysborough, Australia
355 Cheltenham Rd
N/A
+61387521630
Not a great experience. I came to JE Dental for a consultation re. my wisdom teeth. I saw Dr. Ruixi... she was very knowledgeable. However, the issue was an older lady which I believe was the Owner / Receptionist who barged into the room in the middle of my consult with Dr. Ruixi. As soon as I asked out pricing to remove a wisdom tooth, the 'owner / reception' lady took over the conversation & quoted me a ridiculous amount to get my wisdom teeth removed and kept trying to convince me that I needed all 4 wisdom teeth removed at once and when I asked why, she didn't give me a solid answer and just said "you're going to have to get them removed anyways". She quoted me 600 for the removal of each tooth - The removal of 4 wisdom teeth would total to 2400... under local anaesthetics. She continued to say things like "if you go anywhere else they will charge you over 1,000 to remove each tooth, I'm giving you a discount" and "you'll spend a lot more money if you go to any other dentist". Anyways, fast forward 2 weeks I've gotten my wisdom teeth removed at another dental clinic at a fraction of the cost 250 per tooth and everything was done professionally. This is a warning to people wanting to visit this place... be prepared to pay a lot more as JE Dental is just out to get as much money off you. JE Dental is not an ethical dental practice, in my experience.
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Absolutely wonderful patient care. My son was in agony and they took very good care of him as he had an infection and needed a lot of work. Very caring and patient team. Have no hesitation in recommending them as good family dentistry.
Lovely, caring and professional staff. Best clinic.
Friendly staff. I am able to book in last minute appointments. Owner is always willing to help customers and entertain new business compared to other clinics that would tell you.....’sorry, we are fully booked. Please come another day’. Good for people who need urgent help.
Thanks again for the prompt and wonderfully careing treatment I received yesterday from the delightful team at JE Dental to remove some difficult and long overlooked teath .A very lengthy procedure handled with great empathy and professionalism from dentist,dental nurse and reception on this rather skidish patient .Would highly recomend this dental surgery to all .Cheers ladies .
What prompted me to write this review was that disappointingly, they did not respond to my private feedback. Overall, the clinic was a nice place and the dentist knew what he was doing. However, two unfortunate incidents marred the experience. I received a call asking me to arrive 30mins earlier for my appointment, which I did, however I was only attended to 20mins after my appointment time, thus I ended up waiting for nearly an hour. To her credit, the receptionist was apologetic and did explain why there was a delay. The dentist and his nurse were busy chatting about the "Crazy Rich Asians" movie and something about cleft palate and many other things while attending to my teeth, as if I was not present to listen to their banter. This was very unprofessional, as private chats should not be conducted in the presence of patients. If you are after a professional dental experience, then you should go to another clinic.
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