Kempsey, Australia
47 Forth St
N/A
+61 265626133
Top service the 2 young men who served me were great...sorted out wat I need then made it up. Picked it up the next morning good job.
like
I am a new resident to the Kempsey area. I was told to take my Honda motor/pump to this dealership to get repaired. It required to have a helicoil inserted and the vaves checked. After a week I rang and was told the valves had been done but the helicoil was not. then a week later I went in to ask for the item. I was told it still needed to be 'put back together'. It should be ready by Tuesday". Then on the following Friday I expected it to be ready....It would only be about 1 to 2 hours work and it is now 3 weeks...and still not fixed. Mr Preen was asked by me " Can you explain why it would take 3 weeks to do 2 hours work on my motor" He could not!! I then complained and took my item from there and had to take it to Port Maquarrie to another dealer to finish the repairs. I would not go back to Preens again EVER!! Their mechanical repair service is shocking. I do like to keep business local but after this experience "How can I"??
Not to bad at all
The staff here were super great in helping me choose the right whipper sniper for my home. They knew there products well, and even showed me how to start it. Product is now 12months old and still running perfect. No problems yet
Good value straight forward advice
The after sales service is pathetic. Excuses pile up, staff never call to discuss updates, over 2 months in for warranty repairs and they couldn't be bothered to even ensure the battery that had gone flat it was there for so long was charged prior to completion. While they have a goon range of or in stock and the staff seem to know the product fairly well, once it does leave the shop you are old news. We purchased here as they are the local Honda agents, next purchase WILL be elsewhere!
Good place for quality
Good place for engineering supplies. Welding, bearings, bolts, garden care lawnmowers, chainsaws etc. Repairs as well.
Deli
The best companies in the category 'Deli'