Ingleburn, Australia
4 Broadhurst Rd
N/A
Just got my UGG boots! That are best quality, super warm and fits perfect Highly recommended
like
Just got a pair. They are great! Very well made. I will be buying from them again.
These are awesome! Real Authentic Ugg’s made in Australia!!! Quality!! Quick delivery to USA! Very easy website for ordering and they have nice live chat option too if have any questions during the order process for specifying sole color or what not! Will be purchasing more pairs!
After extensive online research about all the different UGG boot brands and weighing up cost-benefit of both overseas made and Aussie made UGGs, this company had the best value for money. I bought 3 pairs for myself and family. There wasn't much communication after I paid through PayPal as I never got the automated message confirming the order so it was a bit nerve-wracking. They did come through just over a week later. They are amazing! Really high quality. Great leather, soft lining, proper stitching and solid but still flexible sole. My partner did order the wrong size though so I had to exchange. We tried contacting via email and the web chat but didn't get much of a reply as I couldn't quote the order number as I never received the email. Finally I got through via FB chat and the response was a bit faster. To return I paid 40 to send the package there with an enclosed envelope for return. Just as the company website says, I would recommend that you pick your sizes carefully. We got the correct size UGGs about 10 days later after receiving an email that it was on its way. The response from staff on Facebook was timely and very professional. I hardly ever shop online so once I could communicate with the shop, I was less nervous and it went smoothly. Would purchase again.
Boots were ordered a year ago. I tried contacting them several times. No answer on the phone and no response to emails. Buyer beware. The boots were nice but the sizes were cut differently in each shoe making them uncomfortable. I told my mom not to order them but she did anyway and basically just threw her money away.
Ordered end of November and still waiting one month later for delivery. Have emailed them 4 times, first time for the tracking number which they supplied and the rest they have yet to respond. Ordered through website and feels like I have been scammed. At least have the decency to reply to customer emails!
Have used this company twice now. First time - excellent, no issues, super quick postage, well done. Second time - sent me the wrong pair due to a glitch in the system. After many attempts to contact the company, I was finally sent instruction on how to exchange. I followed instructions and sent the item via post, with tracking number to prove they have been delivered for a week. Have sent the company several messages on different social media platforms, to which I’m either not getting replies or when I do get a reply they are very vague and not providing me with the information I need. Am wondering if I’ll ever get my exchanged pair, or have I been ripped off!!
Don’t buy from this company . Such a BAD RUDE company to deal with . I have had nothing but lack of service and rudeness from this company . I am sure their products are good but the process you have to go through is beyond frustrating . If you read other reviews you will see this as well . Ordered my boots over 3 months ago , received no email confirmation as their reply was .....not our problem if your email doesn’t work ! So asked for the order to be sent to my phone . No answer ... sent request again ....no answer. Phoned no answer .... emailed no answer. Boots arrived ..... wrong size !!!!! Oh no I thought this is going to be a nightmare . And it was. Go f through all the communication again to get a response . And not having any order details as I didn’t get them in the first place . I finally asked for a refund due to the fact that it was taking so long and the communication was so very unprofessional in fact non existent. I was sent a messenger message on my ohm w (in fact this is the only way I have been able to communicate with them). No answer sent it again and again . Finally an answer came . Every sentence had words in capital which meant they were ANNOYED AND SHOUTING AT ME . Everything was my fault nothing was there’s . I have asked for a refund and been refused. I still cannot communicate or get any answers. My original was placed on 21May. I’m still waiting on my replacement size. Meanwhile all boots are now half price or greatly reduced . My review along with copies of their rude communication and message are presently in the : Office of Fair Trading NSW. Do not buy from this company it’s far too much effort . Kym Wilson (Queensland). Still waiting in replacement boots or refund !!!!
Deli
The best companies in the category 'Deli'