Glen Waverley, Australia
1/264 Springvale Rd
N/A
+61 385417600
Toilets
Wheelchair-accessible toilet
Polite, friendly and caring staff
like
Very friendly staff and radiologist, barely any wait for a walk in X-ray. Only issue is the limited onsite/street parking.
The whole experience was excellent ranging from friendly staff thru to good radiologists. Only down fold i can say is, I'm really disappointed in the findings I paid 320 and the findings were no better then what I received from the bulk billed x-ray. For this sort of money considering the scan took 20 mins you would expect a througher report. I was hoping for atleast a little bit of closure but it is what it is. Regards and thank you.
The service here was great. Front counter was polite, and the waiting area comfortable. The nurse was kind and proficient. The doctor had a good sense of humor, and we were finished before we knew it. Although there is no vending machine for a cold drink, or anywhere close to get a coffee. So if you will be there for a long wait, you will have to bring your own, or drink the water provided at the front service desk.
The receptionists are not professional. I took a photo of referral, and sent it through email. Then I have been contacted by a receptionist telling me the date booked, the test, cost of 300, and medicare rebate of 140. But when I checked in on the date, the receptionist didn't say anything about it. Until all the tests finished, I have been asked to pay 556. When I questioned this, the receptionist said I was booked wrong test. How? At least I need to be told about the mistake they have made when I checked in.
Great service, Only had to wait 5 minutes. Went straight in, had scan done in 20 minutes, and as i was walking out I was given the films to take to the doctor. The Staff there are fantastic. Highly Recommend, Thanks!.
With very short notice and after many calls to other Radiology groups MIA Mt Waverly were not only able to get me in for an important pre operation test battery but also submit the results of the 5 Hr test that very day ! one day before surgery. The staff are intelligent very helpful and professional 10/10 and very much appreciated Bill R
I specifically told them I just need to do Coccyx X-ray. However they still shot 5-6 times, and gave me 4 pictures. Three of them are for the almost same position. The coccyx position in the picture for my coccyx is at the edge of the picture means it is very hard to read. Very disappointed experience and caused me to take so much unnecessary radiation.
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