Ashmore, Australia
636 Southport Nerang Rd
N/A
+61 755885755
I have G James's Awining in High rise need to replace the Latches. Spoke to Michael at reception they have the Blck o e for 10 My ones are Silver they dont want to make a special order . They wanted to buy from Mr Windows where they are pushing their retail business. Hope the staff has a kick back Mr windows who wants 21 each. I wanted 130 pieces Lol
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Outstanding service from Paul Rowe ! I needed some locking handles for my aluminium sliding windows (to comply with home insurance policy) I thought it would be a tricky job trying to get the right ones. I called the G James office and was given Paul's email address. 30 mins after sending my email to him, he called and said he had the parts in stock and also sent me a picture by text to confirm they were the correct handles. I was pretty impressed. I thought it would take a large company a good amount of time to come back to me on such a small request. The next day I picked up the handles from the factory and they were sitting ready for me neatly packed in a plastic bag with my name on them. Paul was a lovely, helpful chap and it was great to get things done so smoothly. The handles fit perfectly. Thank you Paul, you are a credit to your company with your after sales customer service.
DIDN'T CALL BACK I rang and was given 2 numbers of their mobile repairmen to call. Only one of them returned my call. He asked me to SMS my details and he would ring me back that afternoon with a day and time to come out. 2 days later and he still didn't call back and we are still waiting. We ended up going with ALL GLASS who were brilliant.
Always get great service from Craig at G. James, Gold Coast. He is always friendly and happy to help. Thanks again Craig :)
Thankyou Craig and the team from Ashmore for your advice and extreme knowledge on our recent windows. You went above and beyond to work out exactly which windows we needed for our outdoor entertainment deck. Even down to the colour which I didn't originally like, looks amazing, thanks Craig. We could not be happier. Thanks again. Dawn & Peter Johnston. Austinville.Gold Coast.
Positively the best after service ever, and as for Jamie your representative, he is something else, what a credit to your company he is. Your after service today was unbelievable, yet another reason to buy AUSSIE. Thank you :)
Best in the game for sure
Excellent customer service and work from BKB Glazing. Thank you for recommending.
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