Frankston, Australia
Shop 11/111 Cranbourne Rd
N/A
+61387260147
A month or so ago my husband Mars and I walked into Snooze Frankston looking for a new bed. From the moment we stepped inside the door the amazing service and fantastic help we received from the team was superb! Our biggest thanks is to Simon who went above and beyond to ensure we got exactly what we wanted. We definitely got what we wanted and more and ended up with our dream bed and bed linen! A HUGE thank you Simon for all your help. We will definitely be recommending Snooze Frankston to all our friends and wish you and the team every success. I'm sure we will see you again in the not too distant future!!! I'm sure I need more things..... hahaha :-)
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First and foremost. I would love to thank Simon. my wife and I walked into snooze today with an intent to look at what we would need. while our eyes were drawn to what we would love to have as a bed we met Simon. Simon spent a perfect amount of time with us explaining everything that we would need in a bed. (well bed frame). seeing that we were eager to continue our conversation Simon followed up by showing us and explaining to us a wide variety of beds mattresses and everything else you could imagine. the price aside Simon's professionalism and non pushy approach worked wonders. and to top off the great service he phoned me up to inform us of a small delay with a headboard! its the small things like this in which I will gladly and repeatedly give 5 star reviews... and if I could give more than 5 stars I would! thank you Simon and I look forward to coming back to your store if we ever need another bed!
Second purchase from Snooze Frankston, simply can not fault their service at all. Knowledgeable, friendly and professional.
Have just experienced customer service at it's best... Asked Simon from Snooze Frankston to provide a mattress and base by the weekend and he did everything in his power to make it happen. Extremely professional and friendly service. Thanks Simon, I highly recommend your services to everyone...
super friendly great service great mattress
The staff at Snooze Frankston are very helpful and friendly. Simon, the owner, is wonderful. He was easy to talk to and even took the time to chat to our young son. So many times we've been into stores like this where the sales teams only goal is to sell at any cost. Simon really cares about his customers and puts in the effort to make everyone feel welcome. Thank you for a great shopping experience.
Marcus’ service was professional and courteous. Recommend this store highly.
Whilst the staff in the shop we're helpful and pleasant The actual service it's self left a lot to be desired and turned our bed buying experience into a very stressful one. We ordered a base bed with draws and specified it must arrive before a certain date, it was a gift , bed was not in store till a week later , and when we got it home there was no legs.
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