Docklands, Australia
13/700 Collins St
N/A
+61 386216000
Wheelchair-accessible entrance
Best customer service! Wanted to get my power connected sooner than had initially arranged, called up and with in a few hours power was on. Super competitive rates none of this pay on time bull **** like other retails, just an easy to understand, affordable electricity company. Keep it up :)
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Old fashioned customer service. Customer service assistant took her computer home after work on a FRIDAY to ensure we had electricity turned on by the Weekend. Absolutely amazing and so grateful.
Absolutely brilliant. Called up to enquire about changing my provider and 10 minutes later, I was signed up. Great, prompt service and the charges are a fraction of what I pay at Powershop. Their rates are locked in for two years which, as a business owner with a large power bill, means I don't have to worry about rising fees. There are no gimmicks here, just simple and transparent pricing with a direct debit facility available. Really happy with the switch. Thanks!
We just moved to a building with a stupid "embedded network" and had to say goodbye to Pacific Hydro after 2.5 years :( Quite the bummer. Not only has Pacific Hydro offered the best rates (other companies tried to get me to do the switch and not a single one could match Pacific Hydro's rates) but they also had superb customer service. When they accidentally turned out power off (misunderstanding when we were moving), they managed to immediately jump on it and did in fact get the power going again well before midnight. Gonna miss Pacific Hydro (I'm sure). Not looking forward to getting our first bill at our new residence. Definitely worth switching from whoever your current electricity provider is!
Good rates. We had no trouble connecting. and no issues so far
Great prices. My limited experience with their customer service team has been favourable.
Awesome rates and great customer service
Raised my price in 3 months to from 18 cents to 27 cents. Scamming customers
Deli
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