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Telstra Business Centre Dandenong

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Dandenong, Australia

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Telecommunications service provider· Business center· Cell phone store· Internet service provider· Business to business service· Electronics wholesaler· Telephone company

Telstra Business Centre Dandenong Reviews | Rating 3.7 out of 5 stars (8 reviews)

Telstra Business Centre Dandenong is located in Dandenong, Australia on 240 Princes Hwy. Telstra Business Centre Dandenong is rated 3.7 out of 5 in the category telecommunications service provider in Australia.

Address

240 Princes Hwy

Phone

+61 1300669103

Accessibility

Wheelchair-accessible entrance

Open hours

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D

Deb Bechaz

I really wish that I could give this centre even less than 1 star. The customer service here is nothing short of appalling. From the very first phone call it was very apparent that they did not wish to assist us at all. We were given an appointment for 2pm and when we arrived and called to let them know we were there Stacey advised that there was no appointment and there was nothing she could do. When the phone was "disconnected" and we called back she had no hesitation in telling us she had hung up on us. When the original person we had spoken to was found, we were taken in & left sitting, with no explanation for 10minutes with still no sign of anyone to assist us. We left with the same handsets that Telstra are demanding be returned due to end of contract. We have NEVER in all our years been so dismissed by customer service staff.

M

mj l

I wanted to switch 10 mobiles from Vodaphone - couldn't get a call back from these guys. Really rough service. Going to Optus intstead!

G

Gail Tippett

Worst possible service with no accountability for their current staff. Have been dealing with this business centre for 7 years and up to over a year ago a wonderful lady looked after our account, and she offered fantastic service. Unfortunately she has since left and the two people that have since attempted to take over her position are useless. We have been constantly emailing and telephoning complaints for over 12 months only to receive either no reply or no accountability for the non response. They don't read the content or respond to emails and their boss is aware of all of these complaints and he doesn't want to know about it either.

V

Victoria Stone Gallery

This company has misled us via contracts, neglected to contact us regarding pressing issues, overcharged for outdated and malfunctioning equipment and refused to address important issues. We have been customers for 3 years and they have repeatedly disconnected our service and caused our business a lot of loss. Avoid avoid avoid.

A

Aran Treacy

Fantastic experience. Customer service has been top notch. I was initially reluctant to go back to Telstra but Chetan Vyas has gone above and beyond. Would highly recommend.

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Nick Evans

You hear the NBN horror stories but not at the Telstra business centre in Dandenong! Initially reluctant to make any changes, Celine made the transition for our business so easy, no down time, excellent follow up and overall great customer service! Best service I have received in a long time from Telstra.

F

Feroz Shah

Slowest customer service department... to get a new phone on our business account i had to wait for more then half an hour. I was made to sit in dull suffocating room.... in the end when i had enough i left the centre and asked to cancel my request as i can get it quicker in normal telstra centre in shopping centres. Would not recommend them...

S

Stephen Garofalo

Great bunch of guys they really know their stuff very professional and willing to go the extra mile for their customers

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