Dandenong, Australia
6-8 Stud Rd
N/A
+61 397912685
Toilets
Wheelchair-accessible lift
Great experience and very professional staff. The reception ladies were very polite, and have outstanding customer service skills which is rare these days. They were kind and polite even to people who had accent and couldn't communicate well in English. I had booked and X-ray for my knee but also had to get an ultrasound. They booked me for it within an hour instead of me having to do second trip.
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Aweful experience. Don’t waste your time in this place. Had to give one star to be able to give my feedback otherwise they are time wasters and don’t deserve 1/2 star even.
Standards have dropped tremendously. Was there yesterday the reception staff were unhelpful, lacked empathy and were not customer focussed There were only two customers in the waiting room but my request was denied. I was told 30 minutes later that there was an appointment at Berwick which the staff failed to notify because they were focussed in playing on their phones. The staff don’t deserve to hold a job in this climate if they are not focused on their clients health . Lift your game Marina Dandenong.
I have been to Marina in Dandenong a few times now for scans....X-ray....ultrasound etc & i have to say the ladies behind the counter have always been very nice....polite & helpful with any query I have.... I've never waited more than 10 Min for a booked appointment..... Ladies you all do a fantastic job.. . Keep up the Great work... THE LADY LEGENDS OF MARINA
I had a very pleasant experience with the staff here. From the telephonic conversation to book the appointment- till personally meeting the necessary staff, I’d say they were very polite and just lovely. Specially the lovely girl at the reception. Highly recommended this place.
came for a ultrasound with my partner, the ladies at the front were very polite and friendly. overall great experience and will be coming back in future :)
Came to Marina Radiology for a scan today and was very happy with the ladies at reception very friendly and well presented. Will be coming to Marina from now on for any scans in the future :)
One particular receptionist was very abrupt I don’t appreciate being spoken to in the tone she used. Some manners wouldn’t go astray...... An elderly gentleman after me was treated appallingly. There is no need to treat people like this. I will make sure I never have to go there again ! She certainly needs training on how to be empathetic and polite ! On the other hand when I left the the other girl on reception that I dealt with was lovely......
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