Chatswood, Australia
13 Gibbes St
N/A
+61291992576
I cannot recommend this company highly enough. I moved into my house about 18 months ago and, one by one, a series of plumbing problems arose. I wrote a review earlier this year when Ruttley resolved the first issue - and they were fantastic then. When another, unrelated, problem arose, I did not hesitate to contact them again. This one was far trickier, with a solution that was not immediately apparent. I was so impressed with the way in which they persevered to get to the root of the problem and ultimately fix it. It took a couple of months, and trying different solutions, until they ultimately came up with the solution. The problem was due to original plumbing installation, and rather than incur the cost of ripping it out and starting again, the guys just thought and thought about it until a fix was sorted. At all times they listened to me, were courteous and punctual, trustworthy and good to have around. Dont look anywhere else!
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In the blocked drain emergency, I called other companies saying to offer 24 hour service and was refused to come at night. Ruttley took the job and sent the guy to come who is so professional and has done very good and quick job. I definitely will put Ruttley in my priority in the future. Thanks.
Unfortunately I have to give one star. I contacted them for a quote, and I was told that there is a call out fee, of 66. Since their website advertises 0 callout fee I asked for clarification, but my question got ignored. I followed up one more time, but still no reply after 2 weeks. I'm very disappointed, as I really had high expectations from a company with so many good reviews. Reply to the response from the owner: I contacted you two more times after your email, and you didn't reply to any of them. My question about the call out fee was never answered.
Job number 9341. Ruttley plumbing is always professional and does an excellent job. Michael kept us informed when he was arriving and did a great job. Would recommend
Highly recommend Michael and his team. The care and expertise for what turned out to be a huge job ensured everything was done professionally due to the excellent communication every step of the way. Thanks guys !
Customer service was professional, reliable and efficient. Arrived on time and it was helpful to get regular notifications of the appointment timings. Would be good for the pumber to know the history on the job site first would be my ownly comment. I've had lots of work done here previously!
Called Ruttley for a sewerage emergency. Chris arrived two hours later to fix the problen. Chris was knowledgeable, polite and efficient. Would definitely call Ruttley again.
Sam, the Ruttley tradesman, was an absolute professional. I'm very happy with the work completed. I've used their services 4 times now and they are consistently great.
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