Campbelltown, Australia
2a/18 Blaxland Rd
N/A
+61 246020510
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible seating
Stellar communication, massive range of amazing products and super fast packing/delivery. My items were packed really well to make sure everything was protected. I could not be happier with my purchases, and will be a regular returning customer. Thank you so much!
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My first time to place an order on candles2go unbelievable - From start to finish I was kept informed on the status of my order and was easy to track – excellent customer service and my delivery was so fast ,thank you.Chloe for packing my beautiful flowers and candles so happy
Amazing service and fantastic communication from beginning to end! I ordered 4 diffusers and they arrived safely within 2 days. They were packaged so carefully and they smell incredible! I couldn’t have asked for more from this company, they have a huge range and brilliant customer service. I’m so glad I found them!
Incredible customer service! I was doing a small order of candles and I felt like I was treated like the most important customer alive. Prompt responses and the candles smell delicious. Will order from here again :)
My first time to place an order on Monday 10th Dec 9.40am for Ecoya Diffusers - my order was delivered today 12th Dec 12noon - unbelievable - From start to finish I was kept informed on the status of my order and was easy to track – excellent customer service – thank you.
This is my first ever google review and I am compelled to write it after the experience I have had with Candles2Go. I live in the UK and decided to send a dear friend of mine in Sydney a gift from Candles2Go for her birthday as I was already 2 days late. A member of your team -Stephanie, had called my friend to explain that something in the package was damaged and would not be delivered, her manner was extremely officious and rude. It was unpleasant and unnecessary. My friend asked what was damaged and was happy to have the package sent with an alternative - the conversation didn’t get that far. Your team member asked if my friend wanted a refund which she pleaded for her not to do yet. She hung up without warning. Straight away afterwards my friend saw she had indeed immediately refunded the purchase. I subsequently emailed Ben from Candles2Go to reply to how my experience was. I express my disappointment with this lack of customer service. His response, "We will look into it internally." No apology was offered. Serious work needs to be had in the customer services department and I hope that anyone that orders with Candles2Go does not have the disgusting experience I had with Stephanie and the team.
I would highly recommend this fabulous company. I ordered candles to be sent to my sister in Adelaide as I am currently in the UK. The service was exceptional. The candles were extremely well packed and delivered quickly and my sister was so happy to receive them! She said they smelt divine.
I am always happy to purchase my candles and diffusers from Candles2go. Their customer service and prices are great too. Highly recommend!
Deli
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Wheelchair-accessible car parkWheelchair-accessible seating