Kratzmann Caravans & Motorhomes

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Burpengary East, Australia

kratzmann.com.au
RV dealer· RV repair shop· RV supply store

Kratzmann Caravans & Motorhomes Reviews | Rating 3.7 out of 5 stars (8 reviews)

Kratzmann Caravans & Motorhomes is located in Burpengary East, Australia on 194 Bruce Hwy Eastern Service Rd. Kratzmann Caravans & Motorhomes is rated 3.7 out of 5 in the category rv dealer in Australia.

Address

194 Bruce Hwy Eastern Service Rd

Phone

+61 738882755

Service options

DeliveryIn-store shopping

Open hours

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M

Mel Ippel

We purchased an Active 2020 18.6 caravan from here. The service was amazing and the team made our experience a breeze. The salesperson was very insightful, helping us find a caravan to suit our individual needs. Very professional. Definitely recommend.

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Sam Johnson

found the staff to be extremely helpful great to deal with sell great products. easy to talk with very helpful

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jamie claudette perrett

We picked up our new Essential Van last year late December and had the pleasure of spending 2 hours with Ken showing us how everything works in the van. Ken's attention to detail and dedication to the full customer experience is beyond normal expectations, thank you Ken your knowledge sharing with us will hopefully be forgotten (had to write heaps of notes later)

R

Rebecca Cameron

Great sales and customer service! Brenton was great to deal with as was Josh, Peter and Ken on pick up of our van. Highly recommend Kratzmann Caravans. Thank you!

D

Daryl & Andrea Clem

Don't expect any help if you have a problem with a warranty claim, they don't want to know or help you! Had a problem with a Thule awning on our Avan and would not warrant it, got no satisfaction what so ever. Also had an issue with a tape Avan use on the joins in side bubbling and pealing, can't help apparently! I have supplied photos of how the THULE awning and the tape failed after 6 months to which they are responsible for warranty. What a joke AVAN warranty is!

S

Shaz Clarke

More vans sales person not too pushy

B

Brian Parsons

We ordered a Daintree Motorhome from Kratzmann Burpengary Brisbane on the 30/06/2020 for delivery in February 2021. December 2020 we were told that our motorhome had arrived at Kratzmann, however we were advised that somebody had forgot to upload the extras we ordered and if we wanted the extras we would have to wait to June 2021. In February, I contacted Kratzmann and was advised that “our motorhome would not be built to August 2021 and they did not have time to send updates”. When I tried to discuss with Kratzmann and Apollo and negotiate a better outcome, nobody was interested. The motorhome was for our retirement travelling and the experience left us feeling extremely disappointed with no faith in this company. We cancelled the order and will never deal with this business again.

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Ingrid Luyke

The guy at the spare parts and accessories is absolutely awesome. He is extremely knowledgeable and helpful, was really impressed with him and what they had there. Good place.