Bundoora, Australia
Main, Building, Suite 1/10 Greenhills Rd
N/A
+61390207342
Wonderful experience with Dr Caroline Ryan. Great with the kids, very caring and understanding. Highly recommended
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Dr Caroline Ryan has been caring for my grandchildren's ears for some years and I really appreciate her caring, medical and surgical attention. They are very well now.
Thank you Dr Ryan! Very happy.
Not very happy unfortunately. I heard great things about this ENT (Caroline Ryan) for kids and so took one of mine to see her. I felt like its a bit of a production line with the kids. There was unusual problems in our case and I would expect that the surgeon would follow up with me directly rather than getting her office staff to call a few days later to update their records with what happened. In hindsight, I don't feel that all the surgeries recommended were actually warranted which is partly why it feels so much like a production line. Seems strange that nearly every kid that goes to her needs tonsils and adenoids removed as well as ear grommets. I would get a second opinion if you go to see her. Additionally, for the money charged as a private patient, if I need to come back a reminder letter being sent out in a year isn't too much to ask. I was taken aback by the rudeness of the secretary who informed me that no, of course they don't do this, its up to me to remember. Actually, this secretary was rude every time I saw her. (There is another girl there who was nice.) A bit of customer service and people skills wouldn't go astray guys, your just another business at the end of the day, not gods.
Caroline is awesome! and great with people.
Very knowledgeable and great with kids
Cannot even make an appoinment for over a month with either of the Dr's, even with a referral and private health. Will take my urgent issue elsewhere.
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