Buchanan, Australia
814 Buchanan Rd
N/A
+61 412220388
Wheelchair-accessible car parkWheelchair-accessible entrance
Ah, I really don't like leaving a bad review for a small business, but I really didn't feel welcome here. I booked and paid for a lesson, although I was told that I hadn't given enough notice after arrival. Whilst I wouldn't say it was a 'last minute' booking, I do accept that I did book on the same day and should have called ahead. I had to ask for a refund 3 times over 2 weeks, which was finally given, minus 5 as a fee. I didn't find the place welcoming, and I felt like I was asking for a favour to have a refund processed for a session that Sterntaler cancelled after my arrival.
like
Awesome environment, very caring people with excellent tuition and positive self-confidence development. Great for young and old!
Private lesson for our 6 year old was ok. She had a good time and did more in her hour lesson than our 14 and 12 year old that were there on a day camp. They found it very unfriendly and really just pony riding on a lead. There was no welcome when we arrived and no overview of what the girls would do for the day. I would not recommend to any guest staying at our accommodation in the Hunter Valley.
Always felt welcomed and apart of the Sterntaler family. Great riding school.
I did not have a good experience at this place, I would not recommend. they didn't teach everything that you need to know about horse riding, they just put me on a horse and expected me to be able to ride. it was my first time and they took the styrips away and I fell off. they lied to us about the price of things. I am now going to a different place and I am so much better then I ever would have been at Sterntaler, I didn't feel looked after or told how to do things. I would NOT recommend this place.
I came here for the 4 night summer horse riding camp, very excited with high expectations about what I would learn and achieve. The horse riding is very professional and staff are well trained but the volunteers on the camp made it extremely un-enjoyable for me and I (and everyone else there) just came to have fun and learn more about horses. They were very rude and nasty to us in the evenings, bossing us around, telling us what to and not to do. I will not mention names but I hope the owner Martina knows and maybe talks to the girls helping out on camp (not the workers but the 2 older girls on camp with us) Even their friends (who had done a couple of camps in the past) tried to lead and take the fun away from the camp. It was a shame because this could have been an amazing experience for me and so many other kids I was on the camp with who were also upset.
AMAZING !!!! BEST PLACE EVER !!!
My daughter lacey who is 10 absolutely loves horses and hasnt really rode much, we signed up to holiday camp and lacey loved it, but didnt like the 2 volunteers, she said they were a bit bossy. the staff and owner are all great and lacey (who is shy) loves them all, we actually do permanent lessons now and we couldnt be happier with the service, it really is a great place to learn to ride and even just learn about horses. I would highly reccomend martina and her business to anyone, we love the place and all the workers are very friendly and welcoming. And the holiday camp is amazing value for money, even tho lacey said a couple girls were bossy she will still go to the next one. Thanks martina
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Wheelchair-accessible car parkWheelchair-accessible entrance