Brisbane City, Australia
Level 6/140 Creek St
N/A
+61 477775935
Found out that they don't take anything that isn't in a big box, which would have been great to know first. Move was good, then foundout that one of the workers removed the screen off my cross trainer and left it in a house we where moving out of. They didn't tell me about it until I asked 3 weeks later, to be told they didn't want to damage it. Went to old house to be told it was removed from the house when they moved in. Tried to talk to Platinum about this but get very little back, haven't even heard a sorry about that and what can we do to help. So before you pay the bill, check to see if all your belongings have been delivered to your new place.
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Avoid at all cost! We've moved a lot over the years, including interstate & overseas, & theses guys are hands down the worst removalist company we've ever dealt with. They took forever to move us, kept disappearing on breaks, damaged or destroyed pretty much all furniture, left numerous items behind. We only realised at the new address as they were unpacking, the truck was only half full, plus they charged a fortune for the pleasure. To add insult to injury, We later found poo & pee all over the laundry toilet & floor, from when they'd both used the loo, right next to the gear to clean the toilet & house. Awesome right!
These guys were fantastic,on time got the job done quickly and efficiently I would recommend them to anyone.
DISHONEST AND UNPROFESSIONAL REMOVAL COMPANY!!! I do not recommend using!!! They confirmed their quote with us and then on the morning of the removal before doing the job they ring us and try to charge us for an entire day instead of the 2 hours booked and then they charged our credit card 300 over what their quote said and we have rung them 8 times to try talk to the manager and still no answer. Super dodgy and dishonest. Really disappointed as they looked so trustworthy.
Awesome team didn't break a thing thank you!
I would not use this firm even if it was a free removal. Heavy handed stand over tactics demanding money up front overcharged and never completed.
I used platinum furniture removals to pre pack my house and move all my furniture I must say after moving 12 times that it’s been the most professional company I’ve ever used the whole process from booking over the phone to the guys on the removal day was amazing thank you platinum I will be referring to everyone I know
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