Blacktown, Australia
Shop 1017, Westpoint Shopping Centre, 17 Patrick St
N/A
+61286071604
My visit to the Blacktown Store in Westpoint was somewhat disappointing, although no complaints about my purchase or the assistant that served me. However, after having signed up to membership ( and paying 10 for it some 2 months ago) when I went to the counter, it appeared I had NOT been registered. My assistant was polite enough but the the other, not so much and said I need to prove my membership by showing the receipt... Who keeps a receipt for so long I asked but that's what was required. Quick thinking, I managed to check from my mobile my bank transactions and through the time and date, they then printed out the receipt. It turns out the assistant back then, had made an error with my email ID. I think it's a shame that the second assistant, who was more senior to the one I had been served by, didn't have it in her to apologise. Just bad customer service on her part and she wouldn't even make eye contact.. Shame!
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My favorite candle please very nice smell I got this candle warmer.
Beautiful fragrances of the candles and friendly staff members.
Staff were very helpful and stocked up on some great products for pressies.
Excellent shop for buying far out gifts, with great service from staff
Good variety of different scents for mood reeds
Nice, the lady suggested something nice
RIP OFF!!!! 30 for a candle?? OK, but wait where is this candle made??? PRC it s says on the box.. PRC or Peoples republic of wait you guessed it China...... Hmmmm Ali express has the same candles for less then 10 and why not just write made in China on the box... Trying to hide something???
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