Bankstown, Australia
9/1 Adept Ln
N/A
+61 1800 870 105
Ordered whole lamb and chicken. Initially delivered on wrong day- Matt was quick to apologies and have the order picked up. Resent on correct day- Matt contacted if any concerns. Left me punnets of strawberries as a gift. Great customer service and the meat tested beautiful
like
Placed an order on Monday for Friday delivery. Delivery was scheduled for Friday between 8am - 12pm. Received an email at 9am on the Friday stating the order could not be delivered due to Covid restrictions. Took them five days and until after the order was scheduled to be delivered to tell me the order couldn't be fulfilled. Was also refunded on the Friday and told my refund would take 1 - 3 business days to come back to my account. So no order and kept my money for 10 days. Very poor service.
Excellent Customer service. Matte was very accomodating both over the phone and via email. I placed the order over their online website and request for a pick up date that was not available but they still accomodated me. I ordered Goat meat. I found it ready waiting for me to pick up. Packaging was great, in a sizable box since it was a whole Goat, that was already cut up. With the box nicely heavy, I knew that I was carry the chunky and fresh Goat, exactly the way we wanted it. Am certainly making this our one-stop shop for Goat meat. Thanks to Matte and his team for the 5-star customer service. See you next time.
Very good quality goat meat and great service.Will order the same meat every month.
LEGENDS. Despite my rude and panicked behaviour, Matte remained professional and extremely helpful by delivering goods earlier than expected. Can’t praise him enough for saving the day. Thank you
Great service, great meat very happy will use again in the future.
Very fresh quality meat, price is very reasonable, the driver was very polite, highly recommended, thanks.
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