Balcatta, Australia
1/168 Balcatta Rd
N/A
+61861435788
Not so good this time. They would not adhere to the PREVIOUSLY AGREED TO price for an item ordered. The difference was 22% extra. They did offer to reduce the difference to 11%. As a stickler for honesty and INTEGRITY, in principle I could not accept their change of price and chose not to buy the item. They have lost me as a customer.
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I am no wood worker, but I sure know good service when I experience it. Don't we all? Steph was great in sharing her knowledge of knife sharpening techniques and products. And then, when disaster struck, the Acting General Manager of the store was very understanding in sorting out my issue. Will I go back? You bet! Thanks team. :-)
Fantastic customer service. I’ve been dealing with Steph in sales. She has been so helpful. Response times are great. Nothing has been too hard. Awesome.
Great if you can't find it ask they'll help you find it.
I found what I wanted on gumtree & tracked it back to Carbatec, WA. I rang the shop and found Brett to be very helpful in giving advice on the product, reserving the item, arranging shipping and taking my credit card details. Very pleasant experience and efficient transaction. Shipping advice emailed to me from the courier later on the same day.
Super helpful and friendly wanted advise on pen turning and got heaps of advise and tips
A woodworking heaven! Don't let your wife know about this place, she may try to stop you! Great range, friendly staff and decently priced.
Amazing place, it has all the tools and accessories that you see everyone using on YouTube and theu are not expensive.
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