Landsdale, Australia
252 Gnangara Rd
N/A
+61865581266
Ben and his team at Austim are outstanding. They assisted with timber selection for a range of projects both internally and externally, with great long-term results.
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Ben at Austim made everything so easy, from selecting the boards we wanted to the delivery. Nothing was to much trouble, with our many questions and queries and even when we had ordered short for our job Ben helped sort the issue. Highly recommend the products available and the customer service is excellent.
I had been looking for some cedar for my kayak project and had rung a couple of other places with no luck. When I contacted Austim they were very helpful, had the timber in stock and I was on my was in 20 minutes. The wood was very good quality and has really finished up beautifully. Thanks to Austim.
Ben was extremely helpful and efficient with my order. WOuld recommend using Austim
Great quality timber, good communication and service on decking and pine
Have bought wood there a couple of times this year. The wood has been of a good quality and they gave me excellent service
It was the first time I've had to purchase raw timber and I found it very daunting to be faced with making the right decision for what we wanted. As the timber is in it's natural state on a lot of shelving, you cannot know what it's going to look like when it has been 'dressed', unless there is a 'near enough' example available. As there are so many raw planks to choose from, it's not always possible to have a sample to know what you're getting, BUT I found the assistance I received from the guys on site, very helpful and they were very understanding to my lack of experience with timber and all that goes with it ! I described the kind of look I wanted and was very happy with the timber when I got it home and unwrapped the plastic. Thank you Ben for your valuable tips/advice.
Very Disappointed i bought 32sqm of solid timber floorboards 12months ago and due to a family member being really sick, I only just got to the floors this week to find out I was only delivered 28.663m2. I emailed Austim and was told I only 7 day to rectify their mistake from purchase, to be honest I didn't think I would have to check what i ordered and to not trust them, thought they would have a little empathy. anyway I now have to find a match and pay for an extra 3.5 m2 . Future customers please triple check their measurements before you buy or you will be in a mess like me.
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