Alexandria, Australia
13/37 O'Riordan St
N/A
Excellent service, I purchased the wrong size by mistake, I emailed and they responded quickly and my issue got solved. Kailin was super helpful and professional all the time. I placed the order again with the correct size and two days after my shoes arrived.
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Very happy with this company. I purchased a bag online but made a mistake with the order. I emailed and it was sorted out immediately. The bag arrived two days later, mid-covid. Very impressed.
Very disappointed with their online service, i bought a pair of Steve Madden shoes on their website and their sizes are smaller. Only after i returned the product i was told they can offer in store credit card, i won't get my refund. They told me i misread their policy online, they don't refund money i have to carry on buy their product which i refused to. I take them to Fair Trading, i don't care if i would get my money back or not but i don't like their service. Business must be very bad for them once you paid NO REFUND!
Fantastic designer products that are highly priced, but worth buying
Staff had a terrible personality and not very much size options
Deli
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